OUR THEATRES ARE CLOSED… BUT WE’LL BE BACK!

Updated: 9th June 2020

During these challenging times, the safety of our customers, teams and visiting companies remains our top priority. Therefore we have taken the sad decision to remain closed until 26 November.

In order to ensure the sustainability of your venues, we will also be closing our offices until the beginning of July. This means there will be no support available during this time, for you, our valued customers. Please be assured that we will be back as soon as possible to answer any questions you may have.

If you have tickets to affected shows, or are awaiting a refund, please do not worry. Your tickets/money are safe and will be transferred or refunded as soon as we can.

If we have not yet received your preference via one of our emails for a performance that was cancelled or rescheduled, we may have automatically transferred or credited your tickets in order to keep them secure. You will still qualify for a refund should you prefer and this can be processed once we re-open. You can check your tickets or the value of your credit by logging in to your account on our website.

We politely request that you do not email or call us during this time as we will not be able to respond.

We continue to work closely with all producers to reschedule as many shows as possible and we will be in touch as soon as these are confirmed.

The following shows have so far been rescheduled:

SHOW  ORIGINAL DATE(S)  NEW DATE
History of Rock 28 Jun 2020 27 Nov 2020
Mercury – The Ultimate Queen Tribute 26 Aug 2020 28 Nov 2020
Magic of Motown 22 Apr 2020 03 Dec 2020
Oh! What A Night 10 Apr/24 Sep 2020 08 Jan 2021
Circus of Horrors 21 Mar/21 Aug 2020 15 Jan 2021
Legend – The Music of Bob Marley 31 Jul/16 Oct 2020 29 Jan 2021
An Audience with Mark Billingham 13 May/16 Nov 2020 05 Feb 2021
Ian Waite and Vincent Simone: Act Two 12/May/05 Aug 2020 09 Feb 2021
Jive Aces: Big Beat Revue 14 May/18 Oct 2020 11 Feb 2021
Rhod Gilbert: The Book of John 26 Apr/04 Oct 2020 17 Feb 2021
Lost in Music 06 Jun/19 Nov 2020 20 Feb 2021
Navy Lark 4 Sep 2020 19 Mar 2021
Arrival: The Hits of ABBA 24 Apr/02 Oct 2020 20 Mar 2021
The Glenn Miller and Big Band Spectacular 11 Sep 2020 01 Apr 2021
Neil Jones: Gingerland 02 Jul 2020 02 Apr 2021
LDN Wrestling 02 Apr/30 Jul 2020 06 Apr 2021
Rule The World 17 Mar/22 Oct 2020 07 Apr 2021
The Drifters 14 Nov 2020 08 Apr 2021
Jimmy Carr: Terribly Funny 17 Oct 2020 09 Apr 2021
The Cavern Beatles 12 Apr/21 Oct 2020 10 Apr 2021
Menopause The Musical 2 22 Mar 2020 13 Apr 2021
Giovanni Pernice: This Is Me 29 Jun 2020 22 Apr 2021
Happy Days Are Here Again 11 May/11 Aug 2020 05 Apr 2021
Francis Rossi: I Talk Too Much 26 Apr 2020 06 May 2021
The Sensational 60’s Experience 07 May 2020 06 May 2021
And Finally… Phil Collins 15 May 2020 15 May 2021
Whitney: Queen of the Night 09 Sep 2020 19 May 2021
Al Murray: Landlord of Hope and Glory 04 Jul 2020 23 May 2021
That’ll Be The Day 14 Jun 2020 26 May 2021
Fastlove 19 Sep 2020 28 May 2021
The Quo Experience 30 May 2020 05 Jun 2021
Sir Ranulph Fiennes: Living Dangerously 15 Oct 2020 29 Jun 2021
What’s Love Got To Do With It 02 Jul 2020 01 Jul 2021
The World Famous Elvis Show 12 Jul 2020 02 Jul 2021
Someone Like You 01 Aug 2020 03 Jul 2021
Rhythm of the Dance 19 Jul 2020 10 Jul 2021
Thank ABBA for the Music 03 Jul 2020 23 July 2021
Footloose 18-23 May/02-07 Nov 2020 27-31 July 2021
The Roy Orbison Story 03 May/ 06 Aug 2020 07 August 2021
The Bon Jovi Experience 17 Jul 2020 13 Aug 2021
Sound of Springsteen 13 Sep 2020 14 Aug 2021
Bernie Marsden: Here I Go Again 08 Oct 2020 30 Sep 2021

 

The following shows will not be rescheduled:

A Tribute to Ariana Grande and Jojo Siwa
Annie Jr.
The Beach Boys Tribute Show
Bournemouth Symphony Orchestra: Hall of Fame
Bournemouth Symphony Orchestra: Last Night of the BSO Proms
Brassed Off
Braunton Junior Music Festival
Buddy The Musical
Chicago
Ding Dong
Dogs Trust: Woofs of Wisdom Quiz Night
Dogs Trust: Be Dog Smart Workshop
James Bond Concert Spectacular
Jeeves & Wooster In Perfect Nonsense
Joseph and the Amazing Technicolor Dreamcoat
LOL Comedy Club
Classical Concert: Martin Roscoe
Murder Weapon
Outside Edge
Proms Music Concert
Rapunzel
Robert Temple: The Hypnotist RED RAW
Classical Concert: Roberto Ruisi & Sten Heinoja
Romeo & Juliet
Room on the Broom
Royal Flush
Same Time Next Year
Seven Drunken Nights
Sheila’s Island
Sweet Charity
Vienna Festival Ballet: The Sleeping Beauty
WNO – An Evening of Bach, Barber, and Beethoven
Young Voices Choir Festival

 

If you do not see your show on this list, or you have not heard from us yet, we are still working on the best options for you and we will be in touch as soon as we have details. Please keep following us on social media.

We send a heartfelt thank you to all our customers who have been incredibly patient and supportive during this challenging time. We need our audiences now more than ever. We are determined to lift the curtain as soon as it is safe to do so and bring exciting theatre productions back to North Devon.

In the meantime, stay safe and we’ll be back very soon.

The shows MUST go on!

 

Frequently Asked Questions

Where is my refund?

If we have notified you that a refund is due to be processed for your tickets this may take up to 10 days to appear in your account. Your refund will appear under the name ‘Selladoor’.

Has my show been rescheduled?

We’re working as quickly as possible to reschedule performances that have been affected. As soon as we have confirmation from the show’s producer we will be in touch with all bookers, via email initially, with the full options for your tickets. Some shows will not be possible to reschedule and you will then be notified of the cancellation.

Can I swap seats? Can I upgrade my seats?

Yes, we will be able to upgrade your seats as soon as all transfers have been completed, where there is availability. Please let us know you’re interested in upgrading when you accept to exchange your tickets.

Why haven’t I heard from you?

We’ve initially been contacting customers via email for all shows that have been affected. We know that some people won’t have received our emails for a number of reasons including high security settings on your account, emails being delivered to junk, filtered folders etc. Please bear with us as we work through all shows and make every possible effort to reach you.

Why haven’t I received a phone call or letter?

While the Box Office and Theatre is closed the team are working diligently from home without access to our phone lines or our usual postal services.

We’re able to identify customers that do not have an email address and as soon as we’re able to we will be in touch.

How can I book accessible seating?

We’re happy to assist in booking accessible seating that is best for your access needs. Just drop us an email with your requirements and we can advise best seating for you or reserve your tickets and someone will call you back to arrange payment at a later date.

How much credit do I have?

You are able to check how much credit you have by logging in to your account on our website. Click on the Credit Tab to view a summary of your available credit.

Do I need to keep my original tickets?

If your show has been rescheduled we will be issuing you tickets either by email or for collection from the Box Office once the theatre has re-opened.

How can I check which tickets I have booked?

Your tickets can be reviewed by logging in to our website and clicking on the Orders Tab. Here you will find a list of orders relating to performances you have booked with us.

If I purchase tickets for a show in the future that is cancelled or rescheduled will I be able to get a refund?

Our standard terms and conditions apply to all new purchases and rescheduled performances. In the case that a performance is cancelled or postponed by us you will be able to receive either an exchange, credit or refund. You may also wish to consider donating your tickets back to the theatre.