OUR THEATRES ARE CLOSED… BUT WE’LL BE BACK!
Updated: 9th June 2020
During these challenging times, the safety of our customers, teams and visiting companies remains our top priority. Therefore we have taken the sad decision to remain closed until 26 November.
In order to ensure the sustainability of your venues, we will also be closing our offices until the beginning of July. This means there will be no support available during this time, for you, our valued customers. Please be assured that we will be back as soon as possible to answer any questions you may have.
If you have tickets to affected shows, or are awaiting a refund, please do not worry. Your tickets/money are safe and will be transferred or refunded as soon as we can.
If we have not yet received your preference via one of our emails for a performance that was cancelled or rescheduled, we may have automatically transferred or credited your tickets in order to keep them secure. You will still qualify for a refund should you prefer and this can be processed once we re-open. You can check your tickets or the value of your credit by logging in to your account on our website.
We politely request that you do not email or call us during this time as we will not be able to respond.
We continue to work closely with all producers to reschedule as many shows as possible and we will be in touch as soon as these are confirmed.
The following shows have so far been rescheduled:
|SHOW||ORIGINAL DATE(S)||NEW DATE|
|History of Rock||28 Jun 2020||27 Nov 2020|
|Mercury – The Ultimate Queen Tribute||26 Aug 2020||28 Nov 2020|
|Magic of Motown||22 Apr 2020||03 Dec 2020|
|Oh! What A Night||10 Apr/24 Sep 2020||08 Jan 2021|
|Circus of Horrors||21 Mar/21 Aug 2020||15 Jan 2021|
|Legend – The Music of Bob Marley||31 Jul/16 Oct 2020||29 Jan 2021|
|An Audience with Mark Billingham||13 May/16 Nov 2020||05 Feb 2021|
|Ian Waite and Vincent Simone: Act Two||12/May/05 Aug 2020||09 Feb 2021|
|Jive Aces: Big Beat Revue||14 May/18 Oct 2020||11 Feb 2021|
|Rhod Gilbert: The Book of John||26 Apr/04 Oct 2020||17 Feb 2021|
|Lost in Music||06 Jun/19 Nov 2020||20 Feb 2021|
|Navy Lark||4 Sep 2020||19 Mar 2021|
|Arrival: The Hits of ABBA||24 Apr/02 Oct 2020||20 Mar 2021|
|The Glenn Miller and Big Band Spectacular||11 Sep 2020||01 Apr 2021|
|Neil Jones: Gingerland||02 Jul 2020||02 Apr 2021|
|LDN Wrestling||02 Apr/30 Jul 2020||06 Apr 2021|
|Rule The World||17 Mar/22 Oct 2020||07 Apr 2021|
|The Drifters||14 Nov 2020||08 Apr 2021|
|Jimmy Carr: Terribly Funny||17 Oct 2020||09 Apr 2021|
|The Cavern Beatles||12 Apr/21 Oct 2020||10 Apr 2021|
|Menopause The Musical 2||22 Mar 2020||13 Apr 2021|
|Giovanni Pernice: This Is Me||29 Jun 2020||22 Apr 2021|
|Happy Days Are Here Again||11 May/11 Aug 2020||05 Apr 2021|
|Francis Rossi: I Talk Too Much||26 Apr 2020||06 May 2021|
|The Sensational 60’s Experience||07 May 2020||06 May 2021|
|And Finally… Phil Collins||15 May 2020||15 May 2021|
|Whitney: Queen of the Night||09 Sep 2020||19 May 2021|
|Al Murray: Landlord of Hope and Glory||04 Jul 2020||23 May 2021|
|That’ll Be The Day||14 Jun 2020||26 May 2021|
|Fastlove||19 Sep 2020||28 May 2021|
|The Quo Experience||30 May 2020||05 Jun 2021|
|Sir Ranulph Fiennes: Living Dangerously||15 Oct 2020||29 Jun 2021|
|What’s Love Got To Do With It||02 Jul 2020||01 Jul 2021|
|The World Famous Elvis Show||12 Jul 2020||02 Jul 2021|
|Someone Like You||01 Aug 2020||03 Jul 2021|
|Rhythm of the Dance||19 Jul 2020||10 Jul 2021|
|Thank ABBA for the Music||03 Jul 2020||23 July 2021|
|Footloose||18-23 May/02-07 Nov 2020||27-31 July 2021|
|The Roy Orbison Story||03 May/ 06 Aug 2020||07 August 2021|
|The Bon Jovi Experience||17 Jul 2020||13 Aug 2021|
|Sound of Springsteen||13 Sep 2020||14 Aug 2021|
|Bernie Marsden: Here I Go Again||08 Oct 2020||30 Sep 2021|
The following shows will not be rescheduled:
|A Tribute to Ariana Grande and Jojo Siwa|
|The Beach Boys Tribute Show|
|Bournemouth Symphony Orchestra: Hall of Fame|
|Bournemouth Symphony Orchestra: Last Night of the BSO Proms|
|Braunton Junior Music Festival|
|Buddy The Musical|
|Dogs Trust: Woofs of Wisdom Quiz Night|
|Dogs Trust: Be Dog Smart Workshop|
|James Bond Concert Spectacular|
|Jeeves & Wooster In Perfect Nonsense|
|Joseph and the Amazing Technicolor Dreamcoat|
|LOL Comedy Club|
|Classical Concert: Martin Roscoe|
|Proms Music Concert|
|Robert Temple: The Hypnotist RED RAW|
|Classical Concert: Roberto Ruisi & Sten Heinoja|
|Romeo & Juliet|
|Room on the Broom|
|Same Time Next Year|
|Seven Drunken Nights|
|Vienna Festival Ballet: The Sleeping Beauty|
|WNO – An Evening of Bach, Barber, and Beethoven|
|Young Voices Choir Festival|
If you do not see your show on this list, or you have not heard from us yet, we are still working on the best options for you and we will be in touch as soon as we have details. Please keep following us on social media.
We send a heartfelt thank you to all our customers who have been incredibly patient and supportive during this challenging time. We need our audiences now more than ever. We are determined to lift the curtain as soon as it is safe to do so and bring exciting theatre productions back to North Devon.
In the meantime, stay safe and we’ll be back very soon.
The shows MUST go on!
Frequently Asked Questions
Where is my refund?
If we have notified you that a refund is due to be processed for your tickets this may take up to 10 days to appear in your account. Your refund will appear under the name ‘Selladoor’.
Has my show been rescheduled?
We’re working as quickly as possible to reschedule performances that have been affected. As soon as we have confirmation from the show’s producer we will be in touch with all bookers, via email initially, with the full options for your tickets. Some shows will not be possible to reschedule and you will then be notified of the cancellation.
Can I swap seats? Can I upgrade my seats?
Yes, we will be able to upgrade your seats as soon as all transfers have been completed, where there is availability. Please let us know you’re interested in upgrading when you accept to exchange your tickets.
Why haven’t I heard from you?
We’ve initially been contacting customers via email for all shows that have been affected. We know that some people won’t have received our emails for a number of reasons including high security settings on your account, emails being delivered to junk, filtered folders etc. Please bear with us as we work through all shows and make every possible effort to reach you.
Why haven’t I received a phone call or letter?
While the Box Office and Theatre is closed the team are working diligently from home without access to our phone lines or our usual postal services.
We’re able to identify customers that do not have an email address and as soon as we’re able to we will be in touch.
How can I book accessible seating?
We’re happy to assist in booking accessible seating that is best for your access needs. Just drop us an email with your requirements and we can advise best seating for you or reserve your tickets and someone will call you back to arrange payment at a later date.
How much credit do I have?
You are able to check how much credit you have by logging in to your account on our website. Click on the Credit Tab to view a summary of your available credit.
Do I need to keep my original tickets?
If your show has been rescheduled we will be issuing you tickets either by email or for collection from the Box Office once the theatre has re-opened.
How can I check which tickets I have booked?
Your tickets can be reviewed by logging in to our website and clicking on the Orders Tab. Here you will find a list of orders relating to performances you have booked with us.
If I purchase tickets for a show in the future that is cancelled or rescheduled will I be able to get a refund?
Our standard terms and conditions apply to all new purchases and rescheduled performances. In the case that a performance is cancelled or postponed by us you will be able to receive either an exchange, credit or refund. You may also wish to consider donating your tickets back to the theatre.